Privacy Policy

Privacy Policy

Effective: July 18, 2018

This privacy policy applies to SIG5.com owned and operated by Sigfive. (“Sigfive”,”we”,”us”,”our”). This privacy policy describes how Sigfive collects, manages personal information you provide. It also describes your choices regarding use, access and correction of your personal information.

TL;DR

We collect your email address and IP address, store them securely for email deliver-ability, fraud prevention.

DIRECT COLLECTION AND PROCESSING OF PERSONAL DATA

The personal data you provide to Sigfive directly is your email address. It will be processed for the following purposes only:

  1. To provide Sigfive mandatory account status emails (password reset, email verification, welcome email etc…)
  2. To identify you when you login to our website.
  3. To receive marketing emails and newsletters from us (optional consent opt-in).

 

We may also collect and store your address, if you provide it to us for invoicing purposes only.

The processing of data for the purpose above will be carried out via automated electronic means only.

FAILURE TO PROVIDE CONSENT

The provision of consent is optional. However, failure to provide consent for a. and b. above will render it impossible to contact Sigfive internet services as we require your email to allow you to login and enable your account.

 

SERVICE PROVIDER THIRD PARTIES WHO MAY PROCESS YOUR DIRECT PERSONAL DATA

Our sharing of your personal data is very limited and a requirement for us to operate Sigfive. All third parties are listed below.

The email addresses that provide consent will be processed by 3rd party email delivery service provider Postmark. See their privacy page here – https://postmarkapp.com/eu-privacy

If you sign up for payment with credit card your personal details will be processed by PayPal, see their privacy policy here – https://www.paypal.com/en/webapps/mpp/ua/privacy-full

If you sign up for payments with Cryptocurrency your email may be processed by Coinbase, see their privacy policy here – https://www.coinbase.com/legal/privacy?locale=en

In certain situations, Sigfive Pty Ltd may be required to disclose personal data in response to lawful requests by public authorities, including to meet security or law enforcement requirements. We may also disclose your personal information as required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, when we believe there is a violation to our terms, protect your safety or the safety of others, investigate fraud, or respond to a government request

INDIRECT COLLECTION AND PROCESS OF PERSONAL DATA

Indirectly we will collect your IP address based on the system you use to access our website via our secure web servers logging system. We collect this information for the purposes of detecting and preventing fraud and unauthorized access and maintaining the security of our systems. We will use but not collect/store your geolocation based on your IP address to personalize your experience of using the Sigfive website.

 

Sigfive uses Google Analytics for visitor tracking but we do not store any personal information and anonymize your IP. We also use Google reCAPTCHA for fraud prevention which may collect your IP address for law enforcement requirements. See their privacy page here- https://policies.google.com/privacy

ACCESS TO YOUR INFORMATION

The personal data Sigfive stores on you directly is your email address and short term IP logs for the purposes of fraud, security and access. You may also provide optionally provide us your address for billing invoice customization.

RIGHT TO ERASURE

You can delete your account via the Sigfive phone 647 924 5449

 

CHANGES TO THIS PRIVACY POLICY

We encourage you to periodically review this page for the latest information on our privacy practices

PRIVACY QUESTIONS / FEEDBACK

If you have questions or concerns about Sigfive’s Privacy Policy please contact us at gmaggs@Sigfive.com

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